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An Interview Guide for Human Resources Data
Systems Prepared by: The Workplace Managed Care Cross Site Evaluation
Team Jeremy W. Bray, Ph.D. RTI Prepared under funding from The Center for Substance Abuse Prevention for the Workplace Managed Care Steering Committee Contact: Jeremy W. Bray RTI 3040 Cornwallis Road Research Triangle Park, NC 27709-1294 (919) 541-7003 (919) 541-6683 (FAX) bray@rti.org June 24, 1998 Revised for the Young Adults in the Workplace (YIW) Initiative October 11, 2004 |
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Suggested reference: Bray, Jeremy W. 2004. An Interview
Guide for Human Resources Data Systems.
Research Triangle Park, NC: Research Triangle Institute.
Name of
interviewer:_________________________________________
Interview
date:______________________________________________
Organization
name:__________________________________________
Name(s), title(s), and telephone number(s) of HR staff:
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Name |
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Title |
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Phone # |
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The
data in this module correspond to fiscal year: _____/____/____ to
_____/____/____
Month Date Year Month
Date Year
Throughout the data collection process, please answer all questions as
they pertain to the
treatment program for the above fiscal year (henceforth referred to as
“the fiscal year”).
For fiscal year: _____/____/____ to _____/____/____
Month Date Year Month Date Year
NOTE: Project summary and introduction. To be provided by individual grantees.
We’d like to start by asking you some general questions about the management information system (MIS) at [organization name].
A1._ Does your MIS consist of a single data
system, or multiple data systems? Are
all of the systems comprising your MIS linked to each other? Are you familiar with all data systems
comprising your MIS? _______________________________________________________________
_______________________________________________________________
_______________________________________________________________
A2._ What software do you use to maintain
your MIS (e.g., MS Access, DBase, SAS, MS Excel, or custom software)? _____________________________________________________
_______________________________________________________________
_______________________________________________________________
A3._ Do employees enter the data directly
into a computerized database, or do data entry personnel enter data from hard
copy forms? _______________________________________
_______________________________________________________________
_______________________________________________________________
A4._ Are most data updated on a regular
basis? Are there any data that do not
get updated for some reason? _______________________________________________________
_______________________________________________________________
_______________________________________________________________
A5._ Do you have experience creating data
files or data extracts from your MIS?
By a data extract, we mean writing all records for a given individual to
an electronic file, not creating a report summarizing activity for a group of
employees. ____________________________________________
_______________________________________________________________
_______________________________________________________________
A6._ If you were to provide us with a data
file, what type of file could you provide us (e.g., block ASCII, MS Excel,
DBase)? _________________________________________________
_______________________________________________________________
_______________________________________________________________
A7._ Is your MIS year 2000 compliant? If not, what problems or changes to do you
anticipate occurring between now and the year 2000?____________________________________
_______________________________________________________________
Because of the sensitive nature of our data request, we want to be sure that we protect the confidentiality of the involved employees. So now we’d like to ask you some questions about patient identifying information and confidentiality issues.
B1._ Part of our research requires that we
receive employee-level data from you and merge that with employee-level data
from other sources. In order to do
this, we need to use a patient identifier that uniquely distinguishes one
employee from another. The employee’s
Social Security number might be an example of such an identifier. Can you provide us with such an
identifier? What do you call that
identifier? ______________________________________________________
_______________________________________________________________
_______________________________________________________________
B2._ What assurances of confidentiality do
you require to release this identifier to us?
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
Next, we’d like to ask you some questions about the availability of certain broad types of data. By availability, we mean that you would be able to provide us with the data in an electronic file.
C1. An important part of understanding your
MIS is understanding how often data enter your MIS. For those data that get updated, how often are they entered into
your MIS? Are some data updated at
different intervals than others (e.g., annual versus monthly updates)? ______________
_______________________________________________________________
_______________________________________________________________
_______________________________________________________________
C2. Another important aspect of understanding
your MIS is understanding how the data are maintained. When data are updated, are the old values stored
in an historical database, or are they overwritten by the new data? ___________________________________________________
_______________________________________________________________
_______________________________________________________________
Many data items, such as total gross pay, are often maintained only as
cumulative year-to-date values. For any
data that you maintain as year-to-date values, is the previous year-to-date
value overwritten each time the field is updated?______________________________________
_______________________________________________________________
_______________________________________________________________
C3. Finally, we’d like to find out how often you could transfer data to us. We’d like to get data often enough to capture important changes in an employee’s job performance, but not so often as to be an undue burden on you. Can you provide us with data on specific employees on a monthly, quarterly, or annual basis?
a) Monthly ______________________________________________________
b) Quarterly ____________________________________________________
c) Annually _____________________________________________________
If
not, what level of data can you provide us?
________________________
____________________________________________________________
____________________________________________________________
An important part of understanding employees’ current job performance is understanding their past job performance. Thus, we’d like to collect historical data going back at least 5 years.
D1. Does your current data system include historical information for the last 5 years?
a) Yes.
Does your data go back even farther?
How far back? ____________
b) No. How far back does your data go? _____________________________
D2. Are there any reasons why some historical
data may be lost between now and the start of any data collection, because of
routine or periodic data purges, for example?
_______
_______________________________________________________________
_______________________________________________________________
D3. Are cumulative data (e.g., year to date
data) maintained historically, or are they reset at the beginning of each
period? ___________________________________________________
_______________________________________________________________
_______________________________________________________________
Now we’d like to ask you about the availability
of specific data fields. Which of the
following data elements do you have?
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Available Electronically? |
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Date of
birth |
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Sex |
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Race/ethnicity |
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Education |
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Marital
status |
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Division
or department |
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Job title
or occupation |
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Years
with company |
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Wage or
salary |
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Employee’s
worksite for multi-site firms |
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Employee’s
health insurance plan |
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Available Electronically? |
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Days or
hours absent due to illness |
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Days on
leave without pay |
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Days or
hours of unexcused absences |
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Days or
hours late for work |
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Formal
warnings for poor performance |
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Probationary
periods |
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Promotions
or demotions |
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Number
of grievances |
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Termination
date |
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Termination
reason |
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Available Electronically? |
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Number of
on-the-job accidents or injuries |
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Number of
vehicular accidents |
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Dollar
value of damage to vehicle or other equipment |
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Hours or
days away from work as a result of accidents or injuries |
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Restricted
duty days as a result of accidents or injuries |
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Dollar
value of worker's compensation claims |
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To better understand the data we’ve just discussed, we’d like to examine a test file containing the data items listed above. Please send us a test file with these data items for approximately 100 cases. This test file is the best way for us to verify our understanding of your data system. Could you please send this test file to us at the following address?
Grantee contact
address line 1
address line 2
address line 3
Do you have any questions regarding this test file?
__________________________________________________________________
__________________________________________________________________
Finally, we’d like to ask some questions about transferring the data from [organization name] to us. Because the data files we are requesting may be large, we would prefer to receive compressed data files on a single electronic medium such as tape or CD-ROM.
F1._ Could you write the data files to tape
or diskette? If so, please list all
formats for both tape and diskette (e.g., 8-mm tape or 3.5” diskette). Please include CD-ROM if you can write data
to that medium.
_______________________________________________________________
_______________________________________________________________
F2._ Could you send us a compressed data
file? If so, what is the file
compression utility you would use (e.g., PKZip, Microsoft Backup, etc.)? _______________________________
_______________________________________________________________
_______________________________________________________________
To facilitate our understanding of your data system, we’d like to see a printed list of all data fields available on your MIS (including definitions of those fields and definitions of any codes used). Could you please include this list with the test file we discussed above? Do you have any questions concerning this interview, the test file, or the list of available data fields that we’ve requested?
Thank you for your time. This interview has been very helpful.
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