An Interview Guide for Human Resources Data Systems

 

 

 

 

 

 

Prepared by:

The Workplace Managed Care Cross Site Evaluation Team

 

Jeremy W. Bray, Ph.D.

RTI

 

 

Prepared under funding from

The Center for Substance Abuse Prevention

 

 

 

for the

Workplace Managed Care Steering Committee

 

 

 

Contact:

Jeremy W. Bray

RTI

3040 Cornwallis Road

Research Triangle Park, NC  27709-1294

(919) 541-7003

(919) 541-6683 (FAX)

bray@rti.org

 

 

June 24, 1998

 

 

Revised for the

Young Adults in the Workplace (YIW) Initiative

 

 

October 11, 2004

 

 

 

 


 

Suggested reference:     Bray, Jeremy W.  2004.  An Interview Guide for Human Resources Data Systems.  Research Triangle Park, NC: Research Triangle Institute.


Name of interviewer:_________________________________________

Interview date:______________________________________________

Organization name:__________________________________________

Name(s), title(s), and telephone number(s) of HR staff:

 

Name

 

Title

 

Phone #

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

 

The data in this module correspond to fiscal year: _____/____/____ to _____/____/____

Month    Date    Year           Month    Date     Year

 

 

Throughout the data collection process, please answer all questions as they pertain to the

treatment program for the above fiscal year (henceforth referred to as “the fiscal year”).

 

 

 

 


For fiscal year: _____/____/____ to _____/____/____

      Month  Date  Year       Month   Date Year

NOTE:  Project summary and introduction.  To be provided by individual grantees. 

A.  General Questions

We’d like to start by asking you some general questions about the management information system (MIS) at [organization name]. 

A1._ Does your MIS consist of a single data system, or multiple data systems?  Are all of the systems comprising your MIS linked to each other?  Are you familiar with all data systems comprising your MIS?  _______________________________________________________________

_______________________________________________________________

_______________________________________________________________

A2._ What software do you use to maintain your MIS (e.g., MS Access, DBase, SAS, MS Excel, or custom software)?  _____________________________________________________

_______________________________________________________________

_______________________________________________________________

A3._ Do employees enter the data directly into a computerized database, or do data entry personnel enter data from hard copy forms?  _______________________________________

_______________________________________________________________

_______________________________________________________________

A4._ Are most data updated on a regular basis?  Are there any data that do not get updated for some reason?  _______________________________________________________

_______________________________________________________________

_______________________________________________________________

A5._ Do you have experience creating data files or data extracts from your MIS?  By a data extract, we mean writing all records for a given individual to an electronic file, not creating a report summarizing activity for a group of employees.  ____________________________________________

_______________________________________________________________

_______________________________________________________________

A6._ If you were to provide us with a data file, what type of file could you provide us (e.g., block ASCII, MS Excel, DBase)? _________________________________________________

_______________________________________________________________

_______________________________________________________________

A7._ Is your MIS year 2000 compliant?  If not, what problems or changes to do you anticipate occurring between now and the year 2000?____________________________________

_______________________________________________________________

B.  Confidentiality—Employee Identifying Information

Because of the sensitive nature of our data request, we want to be sure that we protect the confidentiality of the involved employees.  So now we’d like to ask you some questions about patient identifying information and confidentiality issues.

B1._ Part of our research requires that we receive employee-level data from you and merge that with employee-level data from other sources.  In order to do this, we need to use a patient identifier that uniquely distinguishes one employee from another.  The employee’s Social Security number might be an example of such an identifier.  Can you provide us with such an identifier?  What do you call that identifier?  ______________________________________________________

_______________________________________________________________

_______________________________________________________________

B2._ What assurances of confidentiality do you require to release this identifier to us? 

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

C.  Data Availability

Next, we’d like to ask you some questions about the availability of certain broad types of data.  By availability, we mean that you would be able to provide us with the data in an electronic file.

C1. An important part of understanding your MIS is understanding how often data enter your MIS.  For those data that get updated, how often are they entered into your MIS?  Are some data updated at different intervals than others (e.g., annual versus monthly updates)? ______________

_______________________________________________________________

_______________________________________________________________

_______________________________________________________________

C2. Another important aspect of understanding your MIS is understanding how the data are maintained.  When data are updated, are the old values stored in an historical database, or are they overwritten by the new data? ___________________________________________________

_______________________________________________________________

_______________________________________________________________

Many data items, such as total gross pay, are often maintained only as cumulative year-to-date values.  For any data that you maintain as year-to-date values, is the previous year-to-date value overwritten each time the field is updated?______________________________________

_______________________________________________________________

_______________________________________________________________

C3. Finally, we’d like to find out how often you could transfer data to us.  We’d like to get data often enough to capture important changes in an employee’s job performance, but not so often as to be an undue burden on you.  Can you provide us with data on specific employees on a monthly, quarterly, or annual basis?

a) Monthly ______________________________________________________

b) Quarterly  ____________________________________________________

c) Annually _____________________________________________________

If not, what level of data can you provide us?  ________________________

____________________________________________________________

____________________________________________________________

D.  Historical Records

An important part of understanding employees’ current job performance is understanding their past job performance.  Thus, we’d like to collect historical data going back at least 5 years. 

D1. Does your current data system include historical information for the last 5 years? 

a) Yes.  Does your data go back even farther?  How far back?  ____________

b) No. How far back does your data go?  _____________________________

D2. Are there any reasons why some historical data may be lost between now and the start of any data collection, because of routine or periodic data purges, for example?  _______

_______________________________________________________________

_______________________________________________________________

D3. Are cumulative data (e.g., year to date data) maintained historically, or are they reset at the beginning of each period?  ___________________________________________________

_______________________________________________________________

_______________________________________________________________



E.  Available Data Fields

Now we’d like to ask you about the availability of specific data fields.  Which of the following data elements do you have?

Employee Demographic Data



Data Variables

Available Electronically?


Notes

Date of birth

 

 

Sex

 

 

Race/ethnicity

 

 

Education

 

 

Marital status

 

 

Division or department

 

 

Job title or occupation

 

 

Years with company

 

 

Wage or salary

 

 

Employee’s worksite for multi-site firms

 

 

Employee’s health insurance plan

 

 


Employee Performance Data



Data Variables

Available Electronically?


Notes

Days or hours absent due to illness

 

 

Days on leave without pay

 

 

Days or hours of unexcused absences

 

 

Days or hours late for work

 

 

Formal warnings for poor performance

 

 

Probationary periods

 

 

Promotions or demotions

 

 

Number of grievances

 

 

Termination date

 

 

Termination reason

 

 


Employee Performance Data (continued)



Data Variables

Available Electronically?


Notes

Number of on-the-job accidents or injuries

 

 

Number of vehicular accidents

 

 

Dollar value of damage to vehicle or other equipment

 

 

Hours or days away from work as a result of accidents or injuries

 

 

Restricted duty days as a result of accidents or injuries

 

 

Dollar value of worker's compensation claims

 

 

 


To better understand the data we’ve just discussed, we’d like to examine a test file containing the data items listed above.  Please send us a test file with these data items for approximately 100 cases.  This test file is the best way for us to verify our understanding of your data system.  Could you please send this test file to us at the following address?

Grantee contact

address line 1

address line 2

address line 3

 

Do you have any questions regarding this test file?

__________________________________________________________________

__________________________________________________________________

F.  Transferring Data

Finally, we’d like to ask some questions about transferring the data from [organization name] to us.  Because the data files we are requesting may be large, we would prefer to receive compressed data files on a single electronic medium such as tape or CD-ROM. 

F1._ Could you write the data files to tape or diskette?  If so, please list all formats for both tape and diskette (e.g., 8-mm tape or 3.5” diskette).  Please include CD-ROM if you can write data to that medium.    

_______________________________________________________________

_______________________________________________________________

F2._ Could you send us a compressed data file?  If so, what is the file compression utility you would use (e.g., PKZip, Microsoft Backup, etc.)?  _______________________________

_______________________________________________________________

_______________________________________________________________

 

To facilitate our understanding of your data system, we’d like to see a printed list of all data fields available on your MIS (including definitions of those fields and definitions of any codes used).  Could you please include this list with the test file we discussed above?  Do you have any questions concerning this interview, the test file, or the list of available data fields that we’ve requested?

 

Thank you for your time.  This interview has been very helpful. 


__________________________________________________________________

__________________________________________________________________


Notes

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